Privacy Policy

1. Who we are

Nutrixo is operated by MDP Messenger and Freight Transport Corp. This Privacy Policy explains how information is collected, used, and handled when you use Nutrixo’s website, place an order, purchase a subscription, request delivery, or contact us.

2. Information we collect

We may collect information you provide directly, including your first and last name, email address, phone number, street address, apartment or unit information, city, state, ZIP code, delivery instructions, meal selections, dietary preferences, exclusions, add-ons, order history, and communications with Nutrixo.

3. Payment information

Payments are processed through Stripe. Nutrixo does not need to directly store your full payment card number in order to process checkout. Stripe may collect and process payment and billing information according to its own privacy practices.

4. How we use information

We use personal information to process payments, create and manage orders and subscriptions, prepare and fulfill meals, coordinate delivery, calculate taxes and fees, communicate about orders, provide customer support, prevent fraud or misuse, maintain business records, and comply with applicable legal obligations.

5. Service providers

We may provide information to service providers when reasonably necessary to operate Nutrixo, including payment processors, technology providers, meal production partners, and delivery providers. They receive information only as needed for the services they perform or as otherwise permitted by law.

6. Sale of personal information

Nutrixo does not sell personal information.

7. Data retention

We retain information for as long as reasonably necessary to fulfill orders, administer subscriptions, maintain transaction and business records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal or accounting requirements.

8. Security

We use reasonable administrative and technical safeguards designed to protect information. No method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your choices

You may contact us to ask questions about your information or request updates to information you have provided, subject to legal, operational, fraud-prevention, accounting, and record-retention requirements.

10. Legal, safety, and business disclosures

We may disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect Nutrixo or others, investigate fraud or misuse, enforce our agreements, or protect the security of our services.

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or other business transaction, subject to applicable law.

11. Technical information

Our website and technology providers may automatically receive limited technical information necessary to operate, secure, and troubleshoot the service, such as IP address, browser or device information, request information, and server logs.

12. Children

Nutrixo is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

13. Policy updates

We may update this Privacy Policy from time to time. The effective date shown above identifies the version currently presented by Nutrixo.

14. Contact

Questions about this policy may be sent to order@nutrixomeals.com or by calling (954) 787-1265.